Shipping policy
SHIPPING POLICY
We aim to process and ship all orders as quickly as possible.
Shipping and Delivery
Customers can generally expect to receive their orders within 2 to 10 business days after the order has been processed and shipped.
Delivery times may vary depending on the shipping method selected, the destination, carrier delays, weather conditions, holidays, and other circumstances outside of our control.
Once your order has shipped, you will receive tracking information when available so that you can monitor the status of your delivery.
Processing Times
Orders are typically processed before being shipped. Processing times may vary depending on product availability, order volume, and other circumstances. The estimated 2 to 10 business day delivery period begins after the order has been processed and shipped.
Shipping Delays
While we make every effort to ensure timely delivery, MUBARI is not responsible for delays caused by shipping carriers, customs, weather, holidays, incorrect or incomplete shipping information, or other circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at the time of purchase. MUBARI is not responsible for orders delivered to an incorrect address provided by the customer.
If you notice that your shipping information is incorrect, please contact us as soon as possible at sales@mubari.us. We will make reasonable efforts to assist you, but we cannot guarantee that changes can be made after an order has been processed or shipped.
Lost or Damaged Packages
If your package is lost, damaged, or appears to have been delivered but you cannot locate it, please contact us at sales@mubari.us. We will work with you and, when appropriate, the shipping carrier to address the issue.
Contact Us
If you have any questions regarding shipping or delivery, please contact us at sales@mubari.us.